How the service works

• The ALLWAYS assistant meets you at the aircraft exit or shuttle bus zone.
• You pass passport control through the Fast Track lane.
• The assistant accompanies you to the baggage carousel and helps with luggage.
• You are escorted to your transport, driver, or greeter.

How the service works

• The assistant meets you at the ALLWAYS Fast Track entrance.

• You pass the first security check through the fast lane.

• Luggage is carried to the check-in counter by a porter.

• Check-in is completed with the support of the assistant.

• Passport control and final security checks are completed through the ALLWAYS Fast Track line.

• You relax in the Plaza Premium Lounge until your flight.

• The ALLWAYS assistant escorts you to your gate.

How the Service Works

1. Arrival Meet: Your ALLWAYS assistant greets you at the aircraft door or transfer bus.
2. Fast Track Clearance: Passengers pass through passport and security checks via dedicated Fast Track lines.
3. Transfer Between Zones: The assistant escorts you between terminals or flight types.
4. Lounge Access: If the layover allows, you can relax at Plaza Premium Lounge.
5. Escort to Next Gate: The assistant escorts you directly to the departure gate of your next flight.

Bosphorus Lounge — International Departures, Gate 205
Included services:

✔ Calm atmosphere — no queues or noise

✔ Unlimited snacks and beverages

✔ Free WiFi

✔ Comfortable seating areas overlooking the apron

✔ Open 24/7

✔ Dedicated workspaces

✔ Prayer room

✔ Charging stations for all devices

Marmara Lounge — International Departures, Gate 204
Included services:

✔ Quiet and peaceful area

✔ Unlimited snacks and beverages

✔ Free WiFi

✔ Relaxation zones with apron views

✔ Open 24/7

✔ Comfortable workspaces

✔ Children’s play area

✔ Outdoor terrace

✔ Charging stations

Included

✔ Quiet and comfortable atmosphere — away from crowds and noise
✔ Unlimited drinks and snacks
✔ Free high-speed WiFi
✔ Seating areas with apron/runway view
✔ 24/7 access
✔ Workspaces for laptops
✔ Children’s play area
✔ Outdoor terrace
✔ Charging stations for devices

What’s included

1. Fast-track passport control for international arrivals
2. Priority lane with no queues
3. Significant time savings
4. Comfortable and stress-free arrival process
5. Ideal for families with children, elderly passengers and those who value their time

What’s Included

1. Fast-track passport control for international departures
2. No queues — priority access
3. Significant time saving
4. Comfortable and stress-free departure